Why Choose Zunzo?

Great experiences, reliable shipping, and satisfaction that lasts.

93%

Loved By Many

93% Were Happy With Their Purchase

98%

Speed You Can Trust

98% Of Orders Arrived On Time

98%

We Promise Satisfaction

98% Kept Their Purchase

You’ve got questions — we’ve got answers.

How long does shipping take?

Processing is typically 1–2 business days. Delivery averages 5–12 business days depending on your location. You’ll receive tracking as soon as it ships.

When will my order be processed?

Orders placed Monday–Friday are processed within 24–48 hours. Weekend/holiday orders start processing the next business day.

Where is my tracking number?

We email tracking as soon as your order ships. If you don’t see it, please check your spam folder or contact us and we’ll resend it.

What’s your return policy?

We offer a 30-day money-back guarantee. Items must be in original condition. Start a return via our Returns Policy.

Will I pay customs or import fees?

Most orders clear without extra fees, but this can vary by country. Any duties are the responsibility of the customer.

Can I change my shipping address after ordering?

Yes, if your order hasn’t shipped yet. Reach out ASAP with the correct address and we’ll update it for you.

What if my item arrives damaged or defective?

We’ll make it right. Email us with your order number and clear photos within 48 hours of delivery and we’ll arrange a replacement or refund per our policy.

I didn’t get my confirmation email—what do I do?

Please check spam/junk and verify your email address was entered correctly at checkout. If you still can’t find it, contact us and we’ll resend it.

How long do you take to reply?

We aim to respond within 24 hours on weekdays. During peak seasons it may take a little longer, but we’ll always get back to you.